Contents

1. What types of agencies or K-9 units can use KANINE 2006 ?

2. Can KANINE be used on a network ?

3. What does the KANINE 2006 DEMO CD include ?

4. How many handlers does Multi-handler registration allow?

5. How do I register my copy of KANINE 2006?

6. I need help, what do I do now ?

7. Will there be future versions or KANINE 2006 upgrades?

8. My Usage or Training reports print a blank record!

9. Can I use KANINE 2006 from a USB drive?

10. I'm receiving an error that refers to MDAC. Help!

What types of K-9 units can use KANINE 2006 ... ?

KANINE 2006 has been designed for a wide range of users to include, but not limited to, the following:

• Narcotics teams

• Dual Purpose K-9 teams

• Explosives teams

• Search and rescue teams

• Cadaver teams

• Tracking teams and accelerant teams

• Corrections teams

• K-9 Vendors and Training Centers

KANINE 2006 is not agency type specific and is currently in use by Police, Sheriff, State, non-profit agencies as well as private K-9 contracting services. KANINE 2006 also supports unlimited teams in the multi-handler version.

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Can KANINE  be used on a network ?

KANINE 2006 is network ready from the start. The KANINE 2006 database folder can be placed on a shared network server and user's can either work directly against the network stored data, or individual users' data can be exported to the shared network databases. This allows the agency to combine all of the users' data into a single set of databases, providing the ability to review all of the handlers' records collectively.

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What does the KANINE 2006 DEMO CD include?

Every KANINE 2006 CD is, in essence, a FULL PRODUCT CD. Once installed, the user can try the software prior to purchasing to see if it fits the needs of their K-9 Unit. In DEMO mode, the user is allowed to enter a limited number of records to give the software a real world try. While the software is in DEMO mode, the only restrictions are as follows:

• Selection list changes are locked.  The user gains full access to these drop-down list changes when the software is registered.

• In DEMO mode, all reports will print as normal. However, the user's agency name will not be displayed at the tops of the reports. Once registration occurs, the user is allowed to enter his correct agency name, which will be displayed at the top of any printed report.

• In DEMO mode, the software does not allow the entry of multiple handlers. On registering for unlimited handler use, KANINE 2006 allows free access to multiple handler/ team capabilities.

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How many handlers does Multi-handler registration allow?

Unlike many K-9 Records software packages, KANINE 2006 for Multiple handlers allows an agency to use the software for as many handlers as they desire. The only restriction is that KANINE 2006 must be used only for the registering agency.

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How do I register my copy of KANINE 2006 ?

To register KANINE 2006 you simply fill out the registration form that was included with your DEMO CD, (an in program order form can be accessed from the Main menu while in DEMO mode) then mail the registration form along with a check, money order or purchase order in the proper amount to:

Code Blue Designs

2269 240th St

Stanton, Iowa 51573

On receiving this information, you will be mailed and e-mailed a registration code as well as instructions on how to register your software. 

Or order online at Code Blue Designs Online order form

Or order by phone at 1-712-621-1995

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I need help, what do I do now?

If you encounter a problem, we ask that you do the following.

• If you are having problems with the way the software is operating you should:

  • Restart your computer

  • Check the 'Update Notes' form (link provided on the main KANINE 2006 menu form) to see if there is a known problem listed, that matches your current problem.

  • Uninstall and reinstall the software.

  • And, if you are still having problems, give us a call. We want your user experience to be fulfilling and will be glad to assist you in any way we can.

   

• If you are having a problem figuring out how to perform a certain task, you should:

  • Refer to the user's manual for information about the area of the program that you are having difficulties with. A link to the user's manual exists on the status bar at the bottom left portion of the main KANINE 2006 Menu form.

  • If you cannot locate the answer to your question, feel free to contact us in the following manner.

E-mail us at support@codebluedesigns.com

Call us at 1(712) 621-1995

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Will there be future versions or KANINE 2006 upgrades?

Code Blue Designs has an ongoing commitment to our customers. We are always working to update the current software and pass those updates along to you in a cost effective manner. 

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My Usage or Training reports print a blank record!

If you have entered a usage report or training report and have tried to print the record only to find that it prints a blank report, then you probably have not entered an activity for that usage report. Each usage or training record entry must have an activity record entered for it, or it will print a blank report. 

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Can I use KANINE 2006 from a USB Drive? 

Yes. Like the previous version of KANINE, you can use the software along with a USB drive, making your data accessible wherever you go.

Follow these instructions:

• Install KANINE 2006 on the computer(s) that you wish to access your records from.

• Set up your login and K-9 information on one computer.

• Locate the 'CBD Data' folder in 'C:\Program Files\CBD Data'

• Copy this entire folder to your USB drive.

• Adjust the database path settings either in 'Tools/Settings/Agency Settings' or at logon to point to the KANINE2006.mdb file on your USB drive.

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I am receiving an error that refers to MDAC. HELP!

I have loaded KANINE 2006 and am receiving an error like the one below:

If you are running the KANINE 2006 software from a Windows XP platform, make sure that you are using XP Service pack 2, as Service Pack 2 installs the latest version of MDAC. If you are using SP2 and are having this problem, your MDAC is more than likely corrupt. Below is a complete description of the fix for this. If you are not lucky enough to have an IT department to complete this fix, give us a call and we'll try to walk you through it.

How to repair a copy of MDAC 2.8 SP1 on Windows XP with SP2 installed.

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Right-click on C:\Windows\Inf\mdac.inf and choose "Install". When

 prompted for the XP SP2 media, point to the i386 folder in one of

 these places: 1. 

The \i386 folder on the XP SP2 CDROM. If you are unlucky enough to

 have a CDROM that has XPSP2.EXE in the root of the CDROM, and

 no \i386 folder, then you will have to create an i386 folder

 using a command like this, XPSP2.EXE /X:C:\XpSp2 Then point

 to C:\XpSp2\i386. 

2. The \i386 folder on a slipstreamed XP SP2 installation CDROM.

 When prompted for the XP installation media, point to the i386

 folder in one of these places: 

1. C:\Windows\ServicepackFiles\i386 (it may not like this location,

 if not, go to the next one) 

2. The \i386 folder on your XP installation CDROM. This reinstalls

 and repairs MDAC 2.8. 

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Code Blue Designs
Copyright © 2003  [Code Blue Designs]. All rights reserved.
Revised: August 31, 2007 .